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Product Availability
Shipping Policies
Sales Tax
International Orders
General Terms & Disclaimers


These Service Terms apply to auto parts for import cars and all accessories only. For Service Terms relating to auto parts for domestic cars, please click here.

Product Availability

  • Product availability information presented on our website is the best, most current information we have. However, there is the possibility that errors may occur.

  • If a product is not in stock when you place your order, we will do our best to let you know. We will also provide you with our best estimate of when the product will be available. Anticipated delivery dates are dependent upon our suppliers and other factors beyond our control, and are subject to change.
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Shipping Policies

  • A physical shipping address is needed. We do not ship to post office box addresses or hotel/motel rooms under any circumstances.

  • 2nd day and overnight orders on parts for import cars must be submitted before 4 PM EST to be shipped the same business day.

  • Most orders are shipped the same business day, but it some cases it may take longer. We are not responsible for delayed shipments by carriers, holidays, or acts of God.

  • In some cases, the freight carrier may extend delivery time to certain residential areas. (Freight carriers do not include weekends in estimated delivery time.)

  • On-schedule delivery of UPS and DHL packages is guaranteed pursuant to their Terms and Conditions, barring circumstances out of their control, including, but not limited to, the following: airline delays; failure, unavailability or refusal of a person accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; the application of security regulations imposed by the government, or otherwise applicable to the delivery location; riots, strikes, lockouts, work stoppages or other labor disputes; war, military actions or police actions; acts of terrorism; civil commotions; disruptions in air or ground transportation networks, such as weather phenomena; and natural disasters.

  • For security and logistical reasons, packages cannot be rerouted once shipped. ChryslerPartsOnline.com will not incur any forwarding costs on shipments. Due to special package requirements, we may not be able to ship products to certain areas.

  • For questions or special shipping requirements, please email our customer service department at customerService@ChryslerPartsOnline.com

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Payment Methods

  • ChryslerPartsOnline.com accepts VISA, MasterCard, Discover, and American Express cards. All credit card orders are subject to credit verification and approval. For your protection, credit card orders shipped to an address other than your billing address may require additional verification. Please note that cards attached to checking accounts may have longer times and added procedures for verification as well as daily limits.
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Sales Tax


  • In accordance with statutory regulations, ChryslerPartsOnline.com charges sales tax on shipments to customers in the state of California.
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International Orders


  • At this time we do not ship internationally.
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General Terms and Disclaimers


General:
  • ChryslerPartsOnline.com's website was created for the exclusive use of our customers, and is intended for research and buying purposes only. No ChryslerPartsOnline.com print or online publication may be duplicated, redistributed or modified in whole or part without prior written authorization from ChryslerPartsOnline.com.

  • ChryslerPartsOnline.com reserves the right, in its discretion, to change or modify all or any part of this agreement at any time. Your continued use of the service constitutes your binding acceptance of these terms and conditions, including any changes or modifications made by ChryslerPartsOnline.com. If at any time the terms and conditions of this agreement are no longer acceptable to you, you should immediately cease all use of the service. If the General Terms and Conditions provided on our website do not answer your specific questions, or if you need more detailed information, please email ChryslerPartsOnline.com at customerService@ChryslerPartsOnline.com

  • ChryslerPartsOnline.com reserves the right, in its sole discretion, to restrict, suspend or terminate your access to all or any part of the service, including the interactive areas, at any time for any reason without prior notice or liability. ChryslerPartsOnline.com may change, suspend or discontinue all or any aspect of the service at any time, including the availability of any feature, database, or content (including the interactive areas), without prior notice or liability.

  • ChryslerPartsOnline.com does not permit registration and purchases by and will not knowingly collect personally identifiable information from anyone under 18.

  • You grant to ChryslerPartsOnline.com the right to edit, copy, publish, distribute, translate and otherwise use in any medium any content that you place on the service without compensation to you. You represent and warrant that you are authorized to grant all rights set forth in the preceding sentence.

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Changes
  • Pricing, product availability and offers are subject to change without prior notice. We reserve the right to make changes without notice due to market conditions, manufacturer or supplier product discontinuation, or typographical, photographic or technical errors in online or print advertising. Product and packaging depicted may differ from stock available at time of shipment. We reserve the right to substitute equivalent items.

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Governing Law
  • Transactions between you and ChryslerPartsOnline.com shall be governed by and construed in accordance with the laws of the state of California without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

  • This agreement, the policies printed on the ChryslerPartsOnline.com's website constitute the entire agreement between the parties relating to the subject matter herein, and cannot be modified except in a written agreement signed by both parties.
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Jurisdiction
  • Unless otherwise specified, this website is presented solely for the purpose of promoting products available in the United States, its territories, possessions, and protectorates. This site is controlled and operated by ChryslerPartsOnline.com from its offices within the state of California, United States of America. Those who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with other applicable laws, including local laws, if and to the extent local laws are applicable.

  • Any litigation regarding this agreement or any transaction between the customer and ChryslerPartsOnline.com shall be brought in the state or federal courts located in Los Angeles County, California, and the customer hereby agrees and submits to such jurisdiction and venue as proper.
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Pricing
  • Due to the fast-moving and changing nature of the automotive industry, prices, promotions and product availability are subject to change without notice. We do our best to provide the most accurate, up-to-date information, but errors may occur and we reserve the right to make changes without notice.
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Typographic, Photographic and Technical Errors
  • Although we do our best to achieve 100% accuracy, occasionally errors and inaccuracies may occur. If you encounter an error or inaccuracy, please inform us so that we may correct it.
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Warranty Disclaimer and Limitation of Liability
  • All merchandise is sold AS IS. ChryslerPartsOnline.com makes no warranty as to the performance of any merchandise sold. We are not responsible for automotive downtime, damage incurred, etc. ChryslerPartsOnline.com does not warrant that the functions contained in any product sold will be uninterrupted or error-free, or that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components. ChryslerPartsOnline.com does not warrant or make any representations regarding the use or the results of the use of any product purchased in terms of its compatibility, correctness, accuracy, reliability or otherwise. This disclaimer by ChryslerPartsOnline.com in no way affects the terms of a manufacturer's warranty, if any.
  • You (and not ChryslerPartsOnline.com) assume the entire cost of all necessary servicing, repair or correction not covered by manufacturer warranty or additional product protection purchased from us or a third party on purchases made with our company. In no event shall ChryslerPartsOnline.com's total liability to you for any and all damages, losses and causes of action (whether in contract, tort [including, but not limited to, negligence] or otherwise) exceed the amount paid by you, if any, to ChryslerPartsOnline.com for the specific merchandise at issue.
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If you need more detailed information, please email our customer service department at:

customerService@ChryslerPartsOnline.com.


An additional  Disclaimer of use applicable to specific areas of ChryslerPartsOnline.com's service and website has also been posted and, together with this agreement, govern your use of those areas and this website.


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